Clinic Policies

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, clinic admission appointments are available. A “clinic admission” means you can bring your pet at the time that works best for you and leave him/her with us. Usually we will ask you to bring your pet in between 7:00am and 9:00am so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, you will receive a call to go over the diagnosis and to give you discharge instructions. Alternatively, if we are unable to contact you, we will provide a discharge report when you come to pick up your pet. At this time a doctor or technician will be available to answer any questions you might have.